Course Syllabus

MGMT E6657 Course Syllabus 

 

 Harvard University

Extension School

 

MGMT E- 6657 – Social Media and Branding

Course Syllabus – Spring 2016 (24469)

 

Course Day, Time and Format                                                                                                        

Day and Time: Thursday, 7:40-9:40 PM

Location:  Web conference

        

 Instructors

Head Instructor

Leila Samii, Ph.D.                                                               leilavsamii@gmail.com

Office Hours: Wednesday and Thursday 10AM to 12PM EST and by appointment    

 

Teaching Assistant

Bridget Franciscovich                                     Franciscovichbridget@gmail.com

Office Hours: Monday night lab sessions Monday 5:30-6:30 PM EST

 

Course Canvas Site and Web Conference

                                                                                                                                                                 

Canvas Site:

 

Web conference site posted on the Canvas Site (only open to registered students)   

About the Course

 

Course Format

This course is web-based, utilizing the software program Adobe Connect.  Prior to the first class session on January 28th, participants must attend one of the three “Class Orientation” sessions to learn more about how the course will be conducted and ensure that computer equipment is functioning properly for the software.  The sessions will be held on Sunday, January 10th at 7PM EST, Monday January 11th at 8AM EST and Wednesday January 12th at 12PM EST.

 

For information about system requirements and how to log in - please see the detailed instructions at the end of this document.

 

Please note that this is a live online course and students are expected to attend each session on Thursdays from 7:40-9:40pmEDT.  The link for the live course each week will be posted on the course Canvas site in the “Class Link” page (see left navigation links on  Canvassite home page). 

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Course Description and Overview

Social media has disrupted communication channels and created challenges for marketing in the digital age. The change of control of the brand has shifted from the company to the consumer. Brands have become perplexed by this new phenomenon requiring a new found dynamic to their approach. In this course, students will learn how to manage their brand (either personal or business) on social media and how to create a social media strategy. Through lecture, discussions, and case studies, students will learn various theoretical frameworks towards an optimal social media strategy in a specific industry. Topics that are discussed include the importance of influencers and brand advocates, the benefits of listening and aligning objectives with goals. This class is an introduction to social media and is meant for individuals that have little to no knowledge about social media.

 

Course Materials

 

This course requires students to work continually throughout the semester and entails a fair amount of reading, writing and discussion.  We will be using case studies and supplemented materials including video, some reports and articles available for free download from the web. Further, the use of social media applications such as Wordpress, Pinterest, Twitter, YouTube and Google+ will be used throughout the semester. In addition to the required material, there are optional books that you have the choice to purchase.   The materials are:

 

Required Materials

 

Harvard Business Publishing School Case Pack- (HBPS)

The link will be provided 2 weeks prior to the course starting.

 

The Art of Social Media: Power Tips for Power Users by Guy Kawasaki and Peg Fitzpatric ISBN 9781591848073

 

 

Supplemented Articles will be distributed

 

 

Recommended:

Social IMC: Social Strategies with Bottom-Line ROI by Randy Hlavac ISBN-13: 9781495203664

 

Social Media Metrics for Dummies by Leslie Poston ISBN-13: 978-1118027752

 

 

Grading

A student’s final grade in this course will be based on the following points:

 

Personal Brand Application

300 pts.

Specific Guidelines for this assignment will be handed out the first week of class. Throughout the semester you will be creating content to become a thought leader in a specific industry. You will be asked to engage with your community through long pieces of published content and social media posts to reflect your personal brand. There are some mandatory posts for the long pieces of published content related to social media content. A few times throughout the semester you will be asked to analyze your social media personal brand. Remember to post your blog posts on the class Facebook page.

 

Social Media Marketing Strategy

250 pts.

Specific Guidelines for this presentation will be handed out. This semester you will be asked to develop a social media strategy for either your personal brand or for an organization. The deliverables for the project include Research of the Industry, Social Media Strategy and one Social Media Campaign.

 

Hootsuite Certification

100 pts.

The grade of your Hootsuite Certification will be determined by your final score. 

Cases  

220 pts.

Specific Guidelines for this analysis will be handed out during the first week of the course. Each student will sign up to lead the discussion on two cases listed during the first week of class. Participation of the cases is vital to the learning experience. All students are expected to contribute to the discussion of the cases.

Participation

50 pts.

Participation is a vital part of learning. Even more so in an online learning environment. Through class discussions and analysis of the cases there will be ample amount of time for thoughtful discussion. Participation will be evaluated each day based on quality and frequency of response. You may miss two class sessions without penalty, but all other absences will result in a negative score for class participation for that session.  Please notify the instructors (via email) prior to the start of class if you will not be in attendance.

Surveys

80 pts.

There will be a number of surveys to be completed throughout the course. A total of three course surveys and a total of ten peer surveys on cases analysis. Each survey should take no more than 5 minutes.

FINAL NUMBER OF POINTS

1000 pts.

Total number of points.

 

Course Policies

 

This is a graduate-level course with graduate-level work.  Active participation in class discussions and activities and high-quality written work is expected.  Effective written and oral communication is key to success in this class and will constitute a significant portion of a student’s grade. Written work should be clear, logical, grammatically correct, spell-checked, and persuasive and backed up by citations for any data, ideas or other content used.  It should represent the student’s best effort.

 

Grades reflect the quality of a student’s work submitted throughout the term according to the Harvard Extension School’s grading standards (http://www.extension.harvard.edu/exams-grades-policies/grades).

 

Academic Integrity

Just as ethics and integrity are important in management You are responsible for understanding Harvard Extension School policies on academic integrity (www.extension.harvard.edu/resources-policies/student-conduct/academic-integrity) and how to use sources responsibly. Not knowing the rules, misunderstanding the rules, running out of time, submitting "the wrong draft", or being overwhelmed with multiple demands are not acceptable excuses. There are no excuses for failure to uphold academic integrity. To support your learning about academic citation rules, please visit the Harvard Extension School Tips to Avoid Plagiarism (www.extension.harvard.edu/resources-policies/resources/tips-avoid-plagiarism), where you'll find links to the Harvard Guide to Using Sources and two, free, online 15-minute tutorials to test your knowledge of academic citation policy. The tutorials are anonymous open-learning tools.

 

Disability Services

The Extension School is committed to providing an accessible academic community. The Disability Services Office offers a variety of accommodations and services to students with documented disabilities. Please visit www.extension.harvard.edu/resources-policies/resources/disability-services-accessibility for more information.

 

Out-of-Class Communication

We will communicate with individuals and the class regularly through email, so make sure to keep your email address up-to-date with the Harvard Extension School and check your email regularly.

 

The Fine Print

Workload. The value you receive from this course will be commensurate with the thought, effort and reflection that you put into the endeavor.  The course has quite a bit of reading assigned for each session and a number of assignments throughout the semester paper, so students should expect to spend 3-8 hours outside of class for each session to read and reflect upon the assigned materials, complete assignments, and prepare for the next class session.

 

On Time.  Students are expected to arrive to class on time and stay for the duration of the class session.  If you expect to be late or absent from class – or need to leave early – let the instructors know prior to the start of class. 

 

Deadlines.  All assignments must be submitted at the specified day and time and late submissions will not be accepted. If you are absent the day an assignment is due, the assignment is still due at the specified day and time.  True medical or family emergencies will be dealt with on a case-by-case basis.

 

Professional Conduct. Professional behavior is expected throughout the class.  This means respectful communication both inside and outside of class.  During discussions, civil discourse should be maintained at all times and comments should be aimed at moving the discussion forward.  This does not mean that students must always agree with others since reasoned, respectful dissention may be part of the discovery process and lead to previously unconsidered options.  Please stay present and focused on the class presentation and discussion and refrain from texting, emailing or web surfing during class.  In addition, please refrain from using the chat feature to make comments and observations on the discussion – we request that you electronically raise your hand and participate in the audio discussion.

 

 

Tentative Course Schedule

 

Week

Date

 

Lecture Topic

Readings

1

Jan 28

 

Introduction to Class and Social Media

 

HBPS: We are All Connected: the Power of Social Media

 HBPS: Personal Brand

Feb 4

Theoretical Concepts Guiding Social Media

 

 

HBPS: Power of Stories

 

 HBPS: The New Conversation (optional)

 

 Social Media Users of the World Unite

 

PB: Introduction to Personal Brand DUE

3

Feb 11

Target Audience, Influencers and Message

 

 

HBPS: Six Way to Find Value

 HBPS: Social Technographic Profile 1-10 

4

Feb 18

Blogging

HBPS: OSS Cube

 

HBPS:  Click and Mortar SMEs

 

PB: Target Audience And Influencers DUE

 

 

 

5

 

 

Feb 25

Microblogging

 

 

HBPS: Microsoft Office: Gaining Insight into the Life of a College Student (B)

 

HBPS: Social Network Analysis: Who is Promoting

 

HBPS: Work Smarter with Twitter and Hootsuite (Optional)

 

Microsoft Office: Gaining Insight into the Life of a College Student (A) (Optional)

 

PB: Blog Check #1

6

March 3

Customer Personas

HBPS:  HubSpot: Inbound Marketing and Web 2.0

 

HBPS:  Competing Customer Journey

 

PB: Midterm Social Media Analysis DUE

 

7

March 10

Social Networks

HBPS: PLBSearch

 

HBPS: LinkedIN and Modern Recruiting

 

SMMS: Research DUE

Spring Break March 17th

8

March 24

Social Bookmarking

 

HBPS: Collaborative Projects

 

HBPS: How Pinterest Puts People in Stores

 

PB: Blogs Due

9

March 31

Objectives and Goals

HBPS:  Porsche Harnessing Social Media

10

April 7

Video Sharing and Podcasts

 

HBPS: YouTube for Brands

 

PB: Blog Check #2

 

Hootsuite Certification Completed

 

11

April 14

Picture Sharing and Live Streaming

 

 

 

HBPS: Beyonce

 

12

April 21

REALLY Framework

 

HBPS: Banking on Social Media

 

13

April 28

Strategy Development

 

HBPS: Maersk Line

 

14

May 5

Presentations

SMMS: Social Media Marketing Strategy DUE

 

PB: Blogs and Social Media DUE

15

May 12

Presentations

 PB: Final Analysis Due- with Klout score

 

ADOBE CONNECT

Windows

  • 2GHz Intel Core™ Duo or faster processor
  • Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 2 GB RAM (4 GB recommended)
  • Supported Web Browsers (versions): Chrome 36.0 and later, Firefox 31.0 and later, Internet Explorer 11.0.9 and later
  • Adobe Connect: Flash Player
  • Internet Speeds (download/upload): Minimum 1mbps

 

Mac OS

 

 


Course Summary:

Date Details Due