Student Web Conference Information
What Kind of Course Is It?
There are a number of course types that use web conferencing technology.
To learn more about how your course will use it, check the relevant Summer or Extension School options in the DCE Course Catalog or your course website.
How to Prepare
All students should review the Web Conference Technology Guidelines, including student conduct and technical minimums before taking a course using web conferencing technology:
Use our tech check self-guide Download Use our tech check self-guide to find out if your computer and network meet our minimum requirements.
Important Things to Remember
- Students are strictly prohibited from participating in an online live class in a moving vehicle.
- Use a computer - We do not support participating in courses using web conferencing technology on mobile devices.
- Live Web Conference course format requires use of a webcam during class.
- Internet speed minimum 4 Mbps download and upload, use a wired internet connection (https://speedof.me Links to an external site. to check).
- Be prepared to use an audio device during class.
- We recommend Logitech H390 USB Links to an external site. headset or a similar quality USB headset.
- DO NOT rely on internal computer mic and internal/external speakers.
Joining Class
This is dependent on the specific course type:
- Online (Live) Web Conference Courses - Click "Zoom" on Canvas in the left-hand menu which opens a new page called Gather. In the Course Events tab you will find "Class", click the "Join" button to the right.
- Online (Live or On Demand) Web Conference Courses - Live class will be under "Zoom"; Posted recordings will be in "Class Recordings" in the left-hand navigation.
- Section Meetings - Your course staff will let you know the link location. Check Canvas "Zoom" page on the left-hand navigation.
- Still can't find where to join? See Help information below to contact us.
Attend Student Success Training
Learn how to participate in your online class at DCE using Zoom. We will review most common tools, technical requirements, best practices, and student resources.
Instructors are not responsible for providing technical training or support. You must use a computer to fully participate in any virtual classroom environments including this training, and attending with a headset or earbuds is strongly recommended.
Register for your session with the links below. Registration closes 30 minutes before start time.
Training Dates and Times
Monday, January 6, 2025 at 5 PM Links to an external site.
Thursday, January 9, 2025 at 3 PM Links to an external site.
Sunday, January 12, 2025 at 4 PM Links to an external site.
Wednesday, January 15, 2025 at 6 PM Links to an external site.
Friday, January 17, 2025 at 2 PM Links to an external site.
Monday, January 20, 2025 at 6 PM Links to an external site.
Tuesday, January 21, 2025 at 4 PM Links to an external site.
Thursday, January 23, 2025 at 1 PM Links to an external site.
Friday, January 24, 2025 at 3 PM Links to an external site.
Sunday, January 26, 2025 at 5 PM Links to an external site.
Friday, January 31, 2025 at 1 PM Links to an external site.
Sunday, February 2, 2025 at 2 PM Links to an external site.
Training Information
- All our training times are in (ET) - US Eastern Time.
- Training starts on time- allow up to one hour.
- Use a headset or headphones, and be prepared to use your camera.
- Please Test Speaker and Microphone, then click "Join With Computer Audio".
- Alternative to our Live Training, you may watch this training video Links to an external site. then try a test meeting Links to an external site. to get the hang of it.
Getting Help
Division of Continuing Education (DCE) Online Support
Phone: (617) 998-8571
Email: academictechnology@dce.harvard.edu
Online Support Office Fall & Spring Term Hours
Online Support Office Summer Term Hours