Course Syllabus
Week 1
Introduction of individual students and their reasons for taking the course
Organization of course: address specific issues each week
Attributes of a “good decision”
Is decision-making primarily rational or emotional?
Assignment: Short essay on whether study of decision-making is an art or a science View Super Bowl Ads
Week 2 – Perspectives on Decision-Making
Is the study of decision-making more an art or science?
Discuss the noteworthy Super Bowl ads
o Inferences and implications about how consumers make decisions
Assignment: Take MBTI (similarminds.com/jung.html; humanmetrics.com/cgi-win/jtypes2.asp)
Week 3 – Individual Differences
Contexts for thinking about decisions o Rational vs. emotional
o Prospective vs. retrospective
o Individual vs. group decisions
o Advising vs. making decisions
o Personal vs. business vs. government contexts
Discuss MBTI and implications on decision-making
How can understanding personal differences help in understanding decision-making? Assignment: Read Blink by Gladwell (Chapters 1-4; Conclusion)
Week 4 – Self-Awareness
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Discuss Blink
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Does self-awareness help or hurt decision-making?
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How does knowing yourself help in making decisions about moving or a career change; in hiring
someone? Assignment: Select essay topic
Read Thinking, Fast and Slow by Kahneman (Chapters 1-4, 10-13, 19-21, 27)
Week 5 – What Impacts Decisions
Compare/contrast Blink and Thinking Fast and Slow
What does science (in terms of type 1 and type 2 delineation) tell us about making decisions? § Discuss the “Duke lacrosse” case
Assignment: Essay due applying MBTI and reading to a past decision
ReadDeciding How to Decide, HBS, Nov. 2013 (from web site)
Week 6 – The Scientific Approach
Decision trees and other tools
Reprise – is decision-making art or science?
Process vs. the decision itself
Assignment: Read legal case from course web site
Week 7 – Individual vs. Group Decisions
When are group decisions better/worse than individual decisions? o In business
o In families
Are juries rational or emotional?
o Voters
Assignment: Decide on an advocacy role
Week 8 – Influencing Decisions – Making (Advocacy) Presentations
Students present their arguments for what they advocate § Role of influencer(s)
o Is influencing art or science?
Assignment: Write a short paper on takeaways from the advocacies
Week 9 – Presentations (continues) and Debrief
What have we learned about decisions? o Best process(es)
o Use of group (or not)
Differences between facts and values as basis for decision
Assignment: Select final paper topic (3-5 pages)
ReadComplexity Theory and Negotiation, HBS, June 2002 (from web site)
Week 10 – Negotiation
Negotiation within a as well as between parties
Are explicit negotiation agreements (e.g., arbitration) a good model for all decisions? Assignment: Complete final paper
Read Competing on Analytics and The Ultimate Measure (from web site)
Week 11 – Information to Support Decisions
Developing the information you/someone else needs
Market research
How to make decisions with imperfect knowledge
o “Big data” vs. “insights”
How should we measure/post-audit decisions?
Assignment: Select final paper topic
Week 12 – Framing and Communicating Decisions
The importance of words
The impact of implementation on how the decision is viewed Assignment: Read Being Wrong by Schulz: Chapters 1-3, 13-15
Week 13 – The Decision-Making Process
Bad decisions vs. wrong decisions
What have we learned about decisions?
o Best process(es)
o Role of information/ “facts”
How do you ensure there is learning; improving one’s decision-making?
Assignment: Complete final paper on a decision to be made in the future
Week 14 – How Can We Make the Process and Substance of Decisions Better?
Summary of course
Is decision-making a puzzle or a mystery?
Course Required Reading Materials
Blink: Power of Thinking Without Thinking by Gladwell (9780316010665) (Chapters 1-4, Conclusion) Being Wrong by Schulz (9780061176050) (Chapters 1-3, 13-15)
Thinking Fast and Slow by Kahneman (9780374275631)
Articles (available on course web site)
Deciding How to Decide, HBS, November 2013 (from web site)
Competing on Analytics and The Ultimate Measure, HBS, January 2006 (from web site) Complexity Theory and Negotiation, HBS, June 2002 (from web site)
Course Summary:
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